Maintenance and support

We provide accountability post-launch.

What we will handle (while under our hosting/support)

• Security patches and updates,

• SSL-renewal,

• Performance monitoring,

• Backups (although we cannot be held accountable if data is losed. We recommend you take an additional backup).

• Uptime/server maintenance

Requesting support

Our support team can be contacted by mail: [email protected]. (response target: under 4 hours, business days). If your support ticket is urgent, please schedule an emergency meeting here and add the prefix "URGENT" in the subject of your email.

Refer to the terms of service of full details on scope and limitations.